Testing the
Hypothesis Part 2
Who: There are a lot of organizations that fall outside
of the boundary. These organizations include retail stores such as Walmart and
Best Buy that do not accept crypto currency transactions for payment for products
or services. This will also represent much of the market, but this opportunity is
for a specific segment. This boundary will be more focused on crypto currency
firms and banks dealing with the transactions.
What: This opportunity is more like a survival need. Organizations
that wish to continue or start using crypto currencies will have to find a way
to implement the law’s requirements securely and effectively in order to
maintain sustainability. Furthermore, organizations that are a part of this
transaction are going to have to make changes or find a solution to this dilemma
if they plan on staying away from legal penalties.
Why: There is a difference in needs among people
inside and outside the boundary. For people outside the boundary, the need to
have a system to implement crypto currency transactions are not currently
needed because of the nature of their transactions and the forms of payment
already being accepted. In contrast, the organizations inside the boundary
including crypto currency firms and banks must find a system that integrates the
requirements listed by the law to prevent money laundering. In addition, they
must have a strong security interface and effective system for high volume transactions.
Inside Boundary
In: Crypto Currency Firms and Banks
Need: To have a secure information transfer system that can
transmit personal protected information associated with an individual’s crypto
currency transaction between two institutions. (Example: Someone converting
bitcoin to cash and needing funds deposited into personal account.)
Why Need Exists: New laws and regulations to prevent money laundering that
require firms to have personal information transmitted along with each transaction
that include user’s personal information that must be recognized by both sides
of the transaction. There is not currently a system that exists that can do
this. An obstacle is the need for this system to work across all institutions
despite differences in technology.
Outside
Boundary
Outside: Retailers, restaurants, and other
institutions that do not use crypto currencies to pay for goods and services.
Not
Needed: They do
not need to use crypto currency transactions for payment because they already
rely on other payment methods such as cash, checks, and other traditional
payment services.
Alternatives- These organizations would use alternatives
like counter trading before they may consider using crypto currencies. Cash has
been one of the most accepted forms of payment for a long time and the need for
these kinds of organizations to accept more types of payment may not exist.
With recent additions to a lot of these organizations such as Apple and Samsung
pay, they are probably not trying to spend more money to implement crypto
payments any time soon.
Interviews
Julian: Agreed that the firms
being affected are a specific to those that must deal with these types of transactions.
Also pointed out that this does not affect everyone and focuses more on those
that have invested in crypto currency.
Wendy: Explained that her
organization would not and is not accepting payment from crypto currency firms
for goods and services. They are content with cash, checks, and credit
transactions.
Jasmin: Was not even aware of
this issue. She also said she has not considered investing her money in crypto
currency because of the fluctuating values. She said she does not need to rely
on crypto currency because she pays for goods and services with cash or credit
cards.
Andre: Pointed out that this
product would have to target a very specific group that uses these
transactions. Andre also said that he would be less likely to want to invest in
crypto currencies considering the lack of a formal system.
Cameron: Warned me of the
complexity this system will need to have to be able to work across all institutions
and still be compatible with their technology. He was encouraging in the sense
that he could see a clear demand for this need. He recommended that I seek
advice from current firms to see what kind of technology restrictions we may
encounter.
Summary:
My interviews
gave me more information about how others see this problem. Some of us may not
be directly affected because we haven’t been using crypto currencies. Julian is
a current user and feels uncertain about making any transactions because of
this. They all gave me insight on who to target with this solution and to make
sure that I am designing it in a way that will make it compatible for everyone.
Not everyone will be using this product, but those who will, will need to have
a strong sense of trust with the system before they consider implementing it.
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